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2024 Product Digestif: Year in Review

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By Tock Product Team

A year-end toast to Tock’s most innovative features.

Here’s to another year of great hospitality!

As we raise a glass to 2024, these features represent more than just updates—they’re the result of listening to your feedback and crafting solutions that make hospitality effortless.
Whether you’re using Tock to run a smooth service or leveraging data to anticipate your guests’ needs, each feature was designed to help you focus on what you do best: creating exceptional guest experiences.

multi-experience tables

Multi-Experience Tables

Our Multi-Experience Tables feature gives you unprecedented control over when and where your experiences are offered. Customize which experiences are available on specific tables at any time, allowing you to maximize your space while getting creative with your offerings.

Automatic Guest Tags

Automatic Guest Tags

We’ve transformed how you capture and use guest information. Pre-visit questionnaire responses now automatically generate smart tags and notes, turning guest communication into actionable insights that help you deliver more personalized service.

Pricing Tools

Advanced Pricing Tools

Protect your business with sophisticated pricing controls. You can set tiered deposit amounts or credit card holds based on party size, with flexible per-person or per-party pricing options. It’s an intelligent approach to managing large groups while protecting your bottom line.

Server Rotation

Server Rotation

Our reimagined server panel brings smart automation to your dining room. With server rotation based on your preferences— by last seated table, current covers, or total assignments—you can maintain balanced sections while focusing on what matters most: your guests.

Notify

Notify

Turn last-minute cancellations into opportunities with Notify. Automatically alert waitlisted guests about newly available tables, helping you maintain a full house with minimal effort. It’s like having a dedicated team member constantly managing your reservation book.

Integrations

New Integrations

Your favorite tools, now working together seamlessly. Our redesigned integrations hub helps make it easy to discover and manage connections with industry leaders like Reserve with Google, Tripleseat, Michelin, and Wine Enthusiast. View status updates, adjust visibility, and control configurations—all from one intuitive dashboard.


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